Refund Policy

MyCADost charges a service/professional fee for facilitating taxation, registration and compliance services. This policy covers refunds of that service fee. Government fees, statutory dues and third-party charges are handled separately as described below.

• Payment was charged more than once for the same order (duplicate payment).
• You were charged but no service was initiated from our side.
• MyCADost is unable to provide the service you paid for and no work has yet been started.

• Government fees, statutory charges and third-party costs already paid on your behalf.
• Services where work has already begun or been completed (document preparation, filing, submission to a government portal, etc.).
• Rejections, delays or penalties caused by incorrect or incomplete information or documents provided by you.

If work has been partially completed, any refund (at MyCADost's discretion) will be net of the work already performed and of any government/third-party fees already incurred.

Email cadost@cadost.com with your registered mobile number, order/request ID and the reason for the request. Our team will review and respond within 3–5 business days.

Approved refunds are processed to the original payment method. Once approved, it typically takes 5–10 business days for the amount to reflect, depending on your bank or payment provider.

Questions about a refund? Reach us at cadost@cadost.com or 9876543210.